Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to getting your order to you as quickly and safely as possible.
Processing Times
Orders are typically processed within 2–5 business days after payment is received.
Please note that personalized or custom-made items require additional processing time. Personalized orders may take approximately 2–3 weeks before they are shipped due to the time needed to create and prepare your custom item.
Processing times do not include weekends or holidays.
Shipping Times
Once your order has shipped, delivery times will vary depending on your location and the shipping method selected at checkout. Estimated shipping times are provided by the carrier and are not guaranteed.
Order Tracking
You will receive a shipping confirmation email with tracking information once your order has been shipped.
Delays
While we do our best to meet estimated timelines, shipping delays may occasionally occur due to carrier issues, weather, holidays, or high order volume. We appreciate your patience and understanding.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. We are not responsible for packages shipped to incorrectly provided addresses.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, we are not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order or shipping timelines, please contact us and we’ll be happy to help.